STELLA™
AutoPilot
Revolutionizing Dealership Growth with Automotive AI
Replace outdated IVR systems with STELLA Reception's advanced AI, which answers calls on the first ring delivering a consistent, personalized, and intelligent experience with every interaction.
24/7/365 AI-Powered
Call Handling for Dealerships
Imagine a receptionist who is never late, never sick, and always ready to provide exceptional customer service — day or night. Meet STELLA Reception, the AI-powered digital assistant that ensures every call to your dealership is answered promptly and professionally. With STELLA, you never miss an opportunity to engage with your customers, maintaining consistent, personalized service that enhances your dealership's reputation and efficiency.
Seamless Availability
24
Hours a day
7
Days a week
365
Days a year
STELLA™ Reception answers calls on the first ring, 24/7/365, ensuring that customers receive immediate attention and assistance. This round-the-clock availability reduces call time and the risk of missed opportunities and keeps your dealership connected with your customers.
Brand
Consistency
Every call is handled with customized greetings and responses that reinforce your dealership’s image and values, ensuring a consistent brand experience every time. This ensures that every interaction reflects your brand's professionalism and commitment to customer service.
Intelligent
Call Routing
Callers are directed to the appropriate department or personnel based on their needs with STELLA's advanced call routing capabilities. This reduces wait times, enhances customer support and satisfaction, and ensures that every inquiry is handled by the right person.
Conversational AI
Engages with customers just like a live receptionist, offering interactions that feel natural and friendly, just like Siri and Alexa.
Simultaneous Call Handling
Answers multiple calls on the first ring, 24/7, ensuring no customer is left waiting.
Customer Dealer Greetings
Uses dealer’s customized greetings to maintain a consistent and professional brand image.
Efficient Call Routing
Transfers calls based on name, department, role, or topic, ensuring that customers reach the right person immediately.
Audio/Call Transcription
Provides audio call recordings and transcriptions of calls for easy reference and follow-up.
STELLA™
Reception Features
STELLA™ Reception Benefits
By eliminating hold times and answering calls promptly, STELLA™ provides an enhanced customer experience leading to higher CSI scores and increasing customer loyalty.
Increased Revenue and Profitability
STELLA captures previously missed calls and opportunities, directly boosting your dealership's revenue and profitability.
Consistent,
Professional Service
STELLA handles every call with consistent branding and high-quality service, using customized greetings to enhance engagement and reinforce your dealership's image.
Reduced
Operating Costs
By handling phone calls seamlessly, STELLA reduces the need for additional staffing and lowers phone handling costs.
Optimized
Staff Resources
With STELLA managing the phones, your staff can focus on their customers without interruptions, leading to increased productivity and better overall performance