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STELLA Blog


Slashing Overhead: How Smart Automation Reduces Dealership Operational Costs
Many dealerships struggle with three major cost sinks. Find out what they are and how to effectively address them.
13 hours ago4 min read


AI for Small Dealerships: Your Essential Guide
STELLA Automotive AI provides small dealerships with a powerful conversational AI assistant to handle calls, schedule appointments, and capture leads 24/7. This technology empowers lean teams to overcome staff limitations, compete with larger groups, and turn every customer interaction into a revenue opportunity.
Jun 306 min read


The Connected Customer Journey: Unlocking OEM and Dealership Integration with AI
Disconnected systems hurt automotive OEMs and dealerships. Learn how strategic AI partnerships, like Encora and STELLA, bridge these gaps to boost efficiency, revenue, and customer loyalty.
Jun 135 min read


AutoPilot: Drive Unprecedented Dealership Conquest Growth
See how AutoPilot is a game-changer for dealerships in engaging in-market shoppers.
Jun 103 min read


The Ultimate Guide to Auto Attendants for Automotive Businesses
Investing in an auto attendant or digital assistant like STELLA offers numerous benefits, including improved efficiency, enhanced customer experience, and seamless communication.
May 283 min read


Car Dealership AI: How Artificial Intelligence is Transforming Sales, Service, and Customer Experience
AI tools, from chatbots to predictive service scheduling, are driving revenue, improving efficiency, and elevating customer satisfaction.
May 264 min read


Fix More Cars and Sell More Units: The Dealership's Guide to AI-Powered Appointment Scheduling Software
See how AI appointment software streamlines dealership bookings, delights customers, and boosts your bottom line.
May 226 min read


Boosting Fixed Ops Revenue: The Secret Weapon of Virtual Receptionists
Discover how advanced AI virtual receptionists ensure no opportunity slips, providing 24/7 service & boosting your bottom line.
May 194 min read


Why Conversational AI Beats IVR for Dealerships
Many dealerships have tried addressing the issue with traditional Interactive Voice Response (IVR) systems, but a growing number are embracing a better solution: conversational AI. While both aim to manage calls, conversational AI offers a vastly superior experience and efficiency for dealerships, and STELLA is leading the charge. This blog discusses the differences in approaches and why conversational AI can be a game-changer for automotive dealerships.
May 156 min read


How to Increase Dealership Service Revenue with Automation
Explore how automation can improve dealership service revenue.
May 75 min read


How AI Can Facilitate Multi-Channel Appointment Scheduling for Dealerships: Phone, SMS, and Web Chat
Read about the importance of facilitating appointment scheduling via phone, SMS, and web chat.
May 23 min read


Scheduler AI vs. Traditional Scheduling Methods: What Are the Advantages for Dealerships?
Unlike traditional approaches, scheduler AI tools can manage large volumes of calls and book appointments quickly, minimizing the risk of human error or missed opportunities.
Apr 225 min read


The Benefits of Virtual Receptionist Phone Services for Automotive Dealerships: Enhancing Your BDC
Dealership general managers, service managers, and OEM executives are turning to virtual receptionist phone services to enhance customer interactions, optimize BDC operations, and ultimately, compete more effectively.
Apr 154 min read


Automated Messaging for Dealerships: Engaging Customers Without Overwhelming Your Team
AI-driven automated messaging systems help streamline communication, engage customers effectively, and free up your valuable team to focus on what truly matters: selling and servicing vehicles.
Apr 144 min read


5 Signs Your Dealership Needs Conversational AI Software for Appointment Scheduling
Is your dealership missing out on appointments? Discover 5 signs you need conversational AI for seamless, 24/7 scheduling.
Apr 94 min read


Why Smart Dealerships Are Switching to AI Voice Assistants from IVR Systems
Read about why smart dealerships are ditching IVR systems for AI voice assistants and conversational AI tools.
Apr 45 min read


Rev Up Your Service Department With AI-Powered Proactive Reminders
By shifting to proactive service engagement with AI-powered reminders, dealerships can enhance the customer experience.
Mar 314 min read


How an AI Sales Assistant for Car Sales Transforms the Industry
Dealership managers who haven't yet adopted AI should explore how automated sales assistants can enhance their business.
Mar 275 min read


The Role of Call Center Artificial Intelligence Software in Increasing Dealership Bookings and Leads
Read about how call center artificial intelligence software can help keep dealership service bays occupied and efficient.
Mar 254 min read


Driving Efficiency With an AI Virtual Receptionist for Car Dealerships
Read about how AI is being utilized to optimize these communications, particularly as a virtual receptionist for car dealerships.
Mar 244 min read


Slashing Overhead: How Smart Automation Reduces Dealership Operational Costs
Many dealerships struggle with three major cost sinks. Find out what they are and how to effectively address them.
Marette Flora
13 hours ago4 min read


Transforming Automotive Conquest with AutoPilot
STELLA CEO Rich Sands and Client Command CEO Jonathan Lucenay discuss AutoPilot and how it enhances conquest marketing in the automotive industry.
Marette Flora
Jun 273 min read


The AI-Powered Shift in Automotive Conquest Marketing
Traditional conquest marketing efforts fall short. See how AI is being leveraged to boost these efforts.
Marette Flora
Jun 244 min read


STELLA AI Now Available in Microsoft Azure Marketplace
Microsoft Azure customers worldwide now gain access to STELLA AI to take advantage of the scalability, reliability, and agility of Azure to drive application development and shape business strategies.
Marette Flora
Jun 192 min read


4 Things a Generic AI Phone Agent Can't Do for Your Car Dealership
Generic AI phone agents are a leaky bucket for your dealership. Discover how STELLA, an automotive-specific AI, closes critical gaps and captures revenue opportunities generic solutions simply miss.
Marette Flora
Jun 164 min read


The Connected Customer Journey: Unlocking OEM and Dealership Integration with AI
Disconnected systems hurt automotive OEMs and dealerships. Learn how strategic AI partnerships, like Encora and STELLA, bridge these gaps to boost efficiency, revenue, and customer loyalty.
Marette Flora
Jun 135 min read


AutoPilot: Drive Unprecedented Dealership Conquest Growth
See how AutoPilot is a game-changer for dealerships in engaging in-market shoppers.
Marette Flora
Jun 103 min read


Agentic AI: The Strategic Blueprint for Future-Proofing Your Automotive Dealership
Auto dealerships have much to gain by implementing agentic AI into their operations in both sales and service.
Marette Flora
Jun 35 min read


What Makes STELLA AI Unique: Our Tech, Our People, Our Purpose
See what sets STELLA AI apart. The intelligent assistant blends advanced AI with deep automotive expertise. STELLA ensures auto dealerships never miss a call, offering multichannel booking and analytics to boost customer satisfaction and profitability.
Marette Flora
Jun 23 min read


The Ultimate Guide to Auto Attendants for Automotive Businesses
Investing in an auto attendant or digital assistant like STELLA offers numerous benefits, including improved efficiency, enhanced customer experience, and seamless communication.
Marette Flora
May 283 min read
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