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Drive New Revenue

 

Increase Customer Retention

STELLA uses conversational AI to capture every customer conversation across sales and service, inbound and outbound, and convert them into booked revenue. 

 

STELLA answers and makes calls, sends and replies to texts, runs outbound campaigns, and books directly into your scheduler. 

See How STELLA Works
STELLA helps service managers answer every call and text from a customer
STELLA eases the frustration of service advisors by handling inbound calls and texts 24/7.

Capture Untapped Revenue 

With STELLA: 

  • Answer all inbound calls and texts 
  • Reach out to customers overdue for maintenance 
  • Notify customers of open recalls and warranty expirations 
  • Re-engage inactive CRM and DMS records 

 

STELLA captures every opportunity and powers unlimited outbound engagement.

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STELLA Integrations

Affinitiv is an integration partner for STELLA AI
Tekion logo
client
Update Promise logo
Volie logo
Dealer FX logo, STELLA AI integrations partner
client
Reynolds & Reynolds is a STELLA AI
CDK integration
PBS Systems is a STELLA AI partner
Wi Advisor logo

STELLA Solutions

STELLA Service

Uses defined rules, opcodes, and dealer policies to book appointments into your scheduler.

STELLA Reception

Answers every call, handles FAQs, and routes callers to the appropriate employee or department.

STELLA Insights

Provides deep visibility into STELLA’s performance and key metrics.

STELLA Catalyst

Engages customers through outbound calls, SMS, and email with real-time, personalized conversations that drive more appointment bookings

STELLA Partners, Customers, and Investors

Sheehy.com
client
Sewell
client
client
client
STELLA AI is a Microsoft partner
Mike Maroone
client
Flou Automotive
client
West Herr

What dealers say about STELLA

“

With STELLA handling our inbound service calls, our Ford stores are now converting an average of 56% of booking opportunities into confirmed appointments — all without adding headcount or extending hours. Our top-performing store is hitting 70%.
That’s not just a better customer experience; it’s real, measurable service revenue that also frees my team up to do additional outreach."

Michelle PaschallBDC Director, Sheehy Auto Stores
“

STELLA streamlines communications, freeing our team to prioritize productivity and elevate guest interactions."

Mike MarooneInvestor, Board Advisor CEO, Maroone USA
“

STELLA AI, creating great guest experiences that fundamentally change how dealers operate. By promptly answering every call, STELLA ensures that every single guest has a prompt interaction with the dealership. "

William KnowlesChief Operating Officer Maroone USA
“

STELLA has helped us solve our BDC recruiting and training issues by providing us with a consistent and reliable phone response system. Our customers' calls are always answered in a professional way. Calls are short and effective. Customers are happy, employees are happy and the dealerships are saving money."

Lou King BreaultOurisman Automotive of Virginia
“

Our BDC now has more time to assist customers on their specific situations more thoroughly. Before, they were concentrating on answering all the calls in a timely manner. With STELLA handling a number of the calls, the BDC team can spend more time with customers who have pressing issues, listening to their concerns and really helping them."

Brian OrtegaValley Hi Toyota
“

We took our BDC from not doing any outbound sales calls to over 50% outbound thanks to STELLA freeing up the time to do so."

William DemareeTom Wood Automotive
“

Our big thing is we are not able to answer every single phone call. STELLA has helped take that off our team and makes sure every call is answered. We have also seen an increase in scheduling appointments since implementing STELLA.”

Mike ShawToyota

Turn Existing Demand Into Measurable Revenue 

 

 

Your dealership has the customers, has the team, and has the processes, you just need more bandwidth to capture the missed opportunities. 

STELLA engages, schedules, and converts those opportunities into revenue automatically. 

See How STELLA Works