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STELLA Blog


NADA Expo 2024
Join us in Las Vegas for the auto industry's premier event NADA EXPO 2024! While there, stop by booth #1271W and enjoy a cool refreshment...
Feb 1, 20241 min read
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The Ultimate Guide to Auto Attendants for Automotive Businesses
Investing in an auto attendant or digital assistant like STELLA offers numerous benefits, including improved efficiency, enhanced customer experience, and seamless communication.
Marette Flora
2 days ago3 min read
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Car Dealership AI: How Artificial Intelligence is Transforming Sales, Service, and Customer Experience
AI tools, from chatbots to predictive service scheduling, are driving revenue, improving efficiency, and elevating customer satisfaction.
Marette Flora
4 days ago4 min read
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Boosting Fixed Ops Revenue: The Secret Weapon of Virtual Receptionists
Discover how advanced AI virtual receptionists ensure no opportunity slips, providing 24/7 service & boosting your bottom line.
Marette Flora
May 194 min read
8
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Why Conversational AI Beats IVR for Dealerships
Many dealerships have tried addressing the issue with traditional Interactive Voice Response (IVR) systems, but a growing number are embracing a better solution: conversational AI. While both aim to manage calls, conversational AI offers a vastly superior experience and efficiency for dealerships, and STELLA is leading the charge. This blog discusses the differences in approaches and why conversational AI can be a game-changer for automotive dealerships.
Marette Flora
May 156 min read
13
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How to Manage High Call Volumes in Your Service Department
Take these steps to effectively manage high call volumes in your service department and stop leaving money on the table.
Marette Flora
May 146 min read
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2


How to Increase Dealership Service Revenue with Automation
Explore how automation can improve dealership service revenue.
Marette Flora
May 75 min read
9
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Conversational AI: The Key to Personalized Customer Service at Scale in the Automotive Industry
Conversational AI for car dealerships enables personalized customer service at scale, transforming interactions from sales to service.
Marette Flora
May 55 min read
4
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How AI Can Facilitate Multi-Channel Appointment Scheduling for Dealerships: Phone, SMS, and Web Chat
Read about the importance of facilitating appointment scheduling via phone, SMS, and web chat.
Marette Flora
May 23 min read
8
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How AI Answering Services Complement Live Staff in Automotive Dealerships
AI answering services aren't meant to replace human staff at auto dealerships. See how STELLA AI enhances your staff's efforts.
Marette Flora
Apr 284 min read
9
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Scheduler AI vs. Traditional Scheduling Methods: What Are the Advantages for Dealerships?
Unlike traditional approaches, scheduler AI tools can manage large volumes of calls and book appointments quickly, minimizing the risk of human error or missed opportunities.
Marette Flora
Apr 225 min read
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