top of page
STELLA Blog


Why Conversational AI Beats IVR for Dealerships
Many dealerships have tried addressing the issue with traditional Interactive Voice Response (IVR) systems, but a growing number are embracing a better solution: conversational AI. While both aim to manage calls, conversational AI offers a vastly superior experience and efficiency for dealerships, and STELLA is leading the charge. This blog discusses the differences in approaches and why conversational AI can be a game-changer for automotive dealerships.
May 156 min read
17
0


Conversational AI Security: How STELLA AI Protects Your Dealership
Conversational AI security is a major concern for dealerships. That's where STELLA AI comes in.
Apr 214 min read
32
0


The Essential Role of AI After-Hours Answering Services in Automotive Dealerships
By embracing an AI-driven after-hours answering service, dealerships can gain a competitive edge.
Mar 215 min read
4
0


How to Enhance Your Dealership's Communication with an Automated Attendant Phone System
An efficient automated attendant phone system can significantly boost a dealership's revenue opportunities.
Mar 184 min read
13
0


The Role of AI Chatbots for Dealerships: Enhancing Sales and Customer Engagement
Examine the role of AI chatbots for dealerships in bettering customer engagement and boosting sales.
Mar 43 min read
29
0


BDC Management: How Dealerships Can Enhance Operations With AI
BDCs struggle with persistent challenges: missed calls, escalating labor costs, and more. See how STELLA AI can help.
Mar 33 min read
8
0


How AI Voice Agents Help Dealerships Deliver Faster and Smarter Customer Support
AI voice agents have emerged as a powerful solution, enabling dealerships to enhance response times and service quality.
Feb 263 min read
24
0


STELLA AI, Dealer Funnel, and Client Command Unite to Unveil AutoPilot at NADA - Revolutionizing Dealership Growth with Automotive AI
Discover AutoPilot, a new AI-powered solution by STELLA AI, Dealer Funnel & Client Command driving dealership sales & service growth.
Jan 303 min read
595
0


The AI-Powered Shift in Automotive Conquest Marketing
Traditional conquest marketing efforts fall short. See how AI is being leveraged to boost these efforts.
Marette Flora
1 day ago4 min read
1
0


4 Things a Generic AI Phone Agent Can't Do for Your Car Dealership
Generic AI phone agents are a leaky bucket for your dealership. Discover how STELLA, an automotive-specific AI, closes critical gaps and captures revenue opportunities generic solutions simply miss.
Marette Flora
3 days ago4 min read
1
0


The Connected Customer Journey: Unlocking OEM and Dealership Integration with AI
Disconnected systems hurt automotive OEMs and dealerships. Learn how strategic AI partnerships, like Encora and STELLA, bridge these gaps to boost efficiency, revenue, and customer loyalty.
Marette Flora
5 days ago5 min read
3
0


AutoPilot: Drive Unprecedented Dealership Conquest Growth
See how AutoPilot is a game-changer for dealerships in engaging in-market shoppers.
Marette Flora
Jun 103 min read
16
0


Agentic AI: The Strategic Blueprint for Future-Proofing Your Automotive Dealership
Auto dealerships have much to gain by implementing agentic AI into their operations in both sales and service.
Marette Flora
Jun 35 min read
17
0


What Makes STELLA AI Unique: Our Tech, Our People, Our Purpose
See what sets STELLA AI apart. The intelligent assistant blends advanced AI with deep automotive expertise. STELLA ensures auto dealerships never miss a call, offering multichannel booking and analytics to boost customer satisfaction and profitability.
Marette Flora
Jun 23 min read
69
0


The Ultimate Guide to Auto Attendants for Automotive Businesses
Investing in an auto attendant or digital assistant like STELLA offers numerous benefits, including improved efficiency, enhanced customer experience, and seamless communication.
Marette Flora
May 283 min read
10
0


Car Dealership AI: How Artificial Intelligence is Transforming Sales, Service, and Customer Experience
AI tools, from chatbots to predictive service scheduling, are driving revenue, improving efficiency, and elevating customer satisfaction.
Marette Flora
May 264 min read
45
0


Boosting Fixed Ops Revenue: The Secret Weapon of Virtual Receptionists
Discover how advanced AI virtual receptionists ensure no opportunity slips, providing 24/7 service & boosting your bottom line.
Marette Flora
May 194 min read
13
0


Why Conversational AI Beats IVR for Dealerships
Many dealerships have tried addressing the issue with traditional Interactive Voice Response (IVR) systems, but a growing number are embracing a better solution: conversational AI. While both aim to manage calls, conversational AI offers a vastly superior experience and efficiency for dealerships, and STELLA is leading the charge. This blog discusses the differences in approaches and why conversational AI can be a game-changer for automotive dealerships.
Marette Flora
May 156 min read
17
0
bottom of page