Geoff Pohanka is Chairman of the Board for the Pohanka Automotive Group, which is 104 years young! Geoff Pohanka recently announced an association with STELLA AI, a groundbreaking phone answering system that uses Automotive Intelligence to enhance the customer experience at the dealership level with their first point of contact. STELLA is an artificial intelligence digital voice assistant that can answer an unlimited number of calls simultaneously, route calls, answer frequently asked questions and book service appointments. “This technology is going to make things easier for our customers, as well as our employees,” stated Pohanka. “In an era where everyone is frustrated by extended hold times on the phone, we are excited about this opportunity for people to get the answers they are looking for quickly and without frustration, which is key to a positive customer experience,” he added.