STELLA™ is a seamless technology solution for car dealers. Our intelligent digital assistant works with any phone system and integrates with automotive industry software. It is simple to deploy and requires no oversight. STELLA can cover any communication areas where you have a weakness.
During the day... STELLA can augment your Dealership’s Service Drive, taking calls when your Service and BDC team members are busy.
At night and weekends...STELLA can take your calls and book service appointments overnight so that you don’t have to respond to voicemails.
All day long... STELLA can handle your inbound service calls, answer questions, find and schedule appointments in seconds accessing multiple dealership booking tools, watch phone lines and transfer calls.
STELLA doesn’t need a manager.
STELLA never takes a break.
ONE FLAT PRICE
No Long term Contract.
We won't penalize you with per minute fees. STELLA can manage the mundane while you and your team handle the important issues.
Benefits of hiring STELLA to support your dealership communications include
Boosts Customer Engagement
Improves Customer Satisfaction
Decreases Operational Expense
Reduces BDC Agent Turnover
Promotes BDC Agent Value
Reduces Operational Liability
STELLA remembers everything your customer says and figures out the most efficient dialog to book appointments
STELLA installs over the top of your existing phone system and your existing scheduling software for instantaneous ability to transfer calls internally and book appointments.
STELLA never takes a break
STELLA is on 24/7/365 to augment your BDC teams. Let STELLA take care of the repetitious tasks so that your teams can focus on the important customer needs.