STELLA in the news
BIG WIN for STELLA Automotive AI at the 2022 AWAs!
STELLA Automotive AI wins the 2022 AWA Award in the category of Sales Process.
Tampa, Florida – March 15, 2022 – STELLA Automotive AI, a division of Telepathy Labs, announces the receipt of the AWA Award for Sales Process.
The AWA Sales Process award recognizes STELLA, the conversational AI-enabled voice assistant, for its ability to handle all inbound calls for the dealership, both for Sales and Service. This ensures a professional customer experience, helps customers quickly get to the right person or department, and schedules customers for appointments with no human intervention. STELLA can answer frequently asked questions, book appointments, transcribe messages and deliver them via email or text. STELLA provides customers with a professional experience 24 hours a day, 7 days a week at a lower cost than employees or outsourced BDC operations.
STELLA is in market and answering phones for a wide spectrum of dealer groups, handling call centers, service desks, and even receptionist roles.
“STELLA’s platform is a perfect match for the needs of dealers all across the country,” says Brian Pasch, author and industry leader in automotive marketing strategies, online dealer education, marketing analytics, and digital retailing.
According to Jennifer Sanford, vice president of marketing for STELLA Automotive AI, “This recognition is meaningful because the AWA process allows vendors of all sizes to participate. The AWA team researches the submissions both with dealers and with tech experts to ensure that these awards offer real and meaningful benefit: improving the consumer experience, creating operational efficiencies, and bringing true transparency to marketing.”
To learn more about STELLA AI, dealers can schedule an appointment by calling 727-955-3550 or visiting www.stellaautomotive.com.
About STELLA Automotive AI
STELLA Automotive AI empowers automotive dealerships to deliver exceptional customer experience using transformative conversational AI technology. STELLA is a multi-intelligent voice assistant and handles inbound calls, answers questions, finds and books appointments. STELLA is a SAAS platform powered by Tiger Sharp AI developed by Telepathy Labs, Inc, a world-class AI technology provider. With a U.S. headquarters in Tampa, Florida, STELLA helps U.S. dealers increase communication engagement, service appointments and customer satisfaction while saving thousands of hours in management and overhead costs. For more information, visit our website, like us on Facebook, LinkedIn, Twitter, YouTube, or Instagram.
About Telepathy Labs
Founded in 2016, Telepathy Labs operates a platform of speech, voice, and semantic technology, supplying AI solutions to Fortune 100 Companies around the world. Currently serving customers at the enterprise level in Automotive, Hospitality, Real Estate and Heavy Equipment, Telepathy Labs helps businesses streamline data, workflow, and complex systems. For more information, visit our website https://Telepathy.ai.
The AWA awards were created in 2008 by Brian Pasch to recognize the best vendors in automotive digital marketing. Since then, the AWAs have become a benchmark in the automotive industry for recognizing innovative products in digital retailing, marketing automation, sales process, dealer websites, digital marketing, fixed operations, F&I, training, website merchandising, conversational commerce, business intelligence tools, video technology, OTT, and reputation management. Brian Pasch, Founder of PCG Companies and Brian Pasch Enterprises (BPE), has been actively involved with automotive franchise dealers since 2005. Brian has authored nine bestselling books for the automotive industry, is an active conference speaker, 20 Group presenter, and coach to both dealers and members of the vendor community.
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