Kristian Kime, Director of AI Engineering & Analytics, explains how STELLA AI continues to learn, develop and improve its own functionality.  

Kristian Kime, Director of AI Engineering & Analytics, explains the process of how STELLA learns new information and is always growing.

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Q&A- What is STELLA learning and how?

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Finally, a solution to answer all your dealership’s calls. Alan Krutsch & Hunter Swift join Strategy with Jason at DMSC 2022 to discuss Data-Driven Customer Experience, Vendor Unity & The Mindset of Change.  Watch to learn how STELLA AI can help your dealership.

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Data-Driven Customer Experience, Vendor Unity & The Mindset of Change

Data-Driven Customer Experience, Vendor Unity & The Mindset of Change ft.Alan Krutsch & Hunter Swift.mp4

New Vice President of U.S. Dealer Sales adds important industry expertise to the STELLA leadership team

**Tampa, Florida – June 21, 2022** -- STELLA Automotive AI, provider of high-end conversational AI technology, announced that Sherri Eidenberg has joined the executive team as Vice President of U.S. Dealer Sales.  

Demand for AI Solutions is at an all-time high as automotive dealers struggle with access to talent while experiencing high inbound telephone traffic.  Uniquely positioned to answer automotive dealership telephones, STELLA Automotive AI is committed to help retail automotive dealers deploy transformative AI technology.

“We aligned early with dealers to help them solve real problems,” says Josselyn Boudett, CEO and Founder.   “Sherri’s high energy and focus on customer success reflect our brand well.  Her agile leadership will help us develop a single, cohesive customer support program designed to deliver exemplary support and help dealers transform their call centers.”

Sherri has experience with new product introduction in automotive and is passionate about bringing workable technology to dealers. Sherri has over twenty years of experience leading sales teams including leadership roles at both Live Person and COX Automotive.  

_“I am excited about the opportunity to build a sales and account management organization that can support dealers adopting this multi-intelligent conversational digital assistant. The technology is cutting edge.  STELLA is an indispensable tool for dealers. It is a pleasure to work alongside world-renowned scientists and industry veterans,”_ says Sherri Eidenberg.

#### About STELLA Automotive AI
STELLA Automotive AI helps dealers with a major pain point which is answering telephones.  STELLA is trained to deliver exceptional customer experiences through consistent branding, flawless dialogs, and the collection of essential data.  With STELLA, dealers free up staff to focus on sales and in-dealership service while STELLA handles inbound calls, answers questions, finds and books appointments and takes messages.  With a U.S. headquarters in Tampa, Florida, STELLA is powered by Telepathy Labs, Inc, a world-class AI technology provider.    For more information, visit our website, like us on Facebook, LinkedIn, Twitter, YouTube or Instagram.   

#### About Telepathy Labs
Founded in 2016, Telepathy Labs operates a platform of conversation and data management technologies, supplying AI solutions to Fortune 500 Companies around the world.  Currently serving customers at the enterprise level in Automotive, Hospitality, Real Estate, Medical and Agriculture, Telepathy Labs helps businesses streamline data, workflow and complex systems. 

**For Media Inquiries, contact:**
Jennifer Sanford
Vice President of Marketing
Jennifer.sanford@telepathy.ai



New Vice President of U.S. Dealer Sales adds important industry expertise to the STELLA leadership team.

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STELLA™ accelerates growth with the addition of automotive veteran Sherri Eidenberg

Inside Auto: Adopting Technology and the Need for Customer-Centric Experiences with Jennifer Sanford

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Inside Auto with Jennifer Sanford

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Dealer Refresh: #RefreshFriday with Hunter Swift with STELLA Automotive AI.

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Dealer Refresh: #RefreshFriday with Hunter Swift 

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Josselyn Boudett, CEO and founder of #STELLAAutomotiveAI, discusses the core strengths of STELLA AI - specifically its reliability and speed. 

Josselyn Boudett, CEO and founder of STELLA Automotive AI, discusses the core strengths of STELLA AI - specifically its reliability and speed.  

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Q&A- What makes STELLA technology platform so fast and strong?

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Josselyn Boudett, CEO and founder of STELLA Automotive AI, provides insight into why the company entered the Automotive Industry and how STELLA AI was the answer to the dealership's number one paint point - the telephone! 

Josselyn Boudett, CEO and founder of STELLA Automotive AI, provides insight into why the company entered the Automotive Industry and how STELLA AI was the answer to the dealership's number one paint point!

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Q&A- Why did you launch a product in the automotive industry? 

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We have a wide variety of dealerships, from all sizes, who are using STELLA. We consistently hear that within 48 hrs of deployment they experience a huge relief.

Josselyn Boudett, CEO and founder of STELLA Automotive AI, explains that we have a wide variety of dealerships, from all sizes, who are using STELLA. We consistently hear that within 48 hrs of deployment they experience a huge relief. 

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Q&A- What would you say to dealers that are looking to try out STELLA for the first time?

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The immediate first result of deploying #STELLA is a noticeable change in your inbound call volume.

Josselyn Boudett, CEO and founder of STELLA Automotive AI shares dealerships immediate first reactions and results of deploying STELLA.

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Q&A- What is the most common reaction to implementing STELLA?

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Josselyn Boudett, CEO and founder of STELLA Automotive AI, discusses the benefits of unsupervised artificial intelligence for car dealerships. 

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Q&A- With your product, do humans monitor and manage the calls in the back end?

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“The reception in automotive has been better than I could have ever imagined,” says Josselyn Boudett, CEO and Founder of STELLA Automotive. 

In May, STELLA Automotive AI participated in three major industry events. Leaders from car dealers across the country responded with curiosity and commitment. We appreciate the interest, engagement, and enthusiasm for the solution that STELLA offers dealerships. 


**Kain BDC (Business Development Center) Internet Manager Group**

“Who can explain the term ‘artificial intelligence’?” asked Josselyn Boudett as she kicked off her session teaching AI fundamentals to the BDC and Marketing leaders assembled in David Kain’s NSM 20 Group. No one raised their hand. She then asked if anyone was using “artificial intelligence” in their dealership. Every hand shot up. Then the conversation began. What “really” is artificial intelligence? 

David Kain knows that the term “AI” is used very loosely to describe business intelligence tools and invited technology veteran and entrepreneur, Josselyn Boudett, to educate his 20 Group. 

After forty-five minutes of highly engaged conversation regarding the features of ‘true’ artificial intelligence, the group asked to know more about STELLA. Josselyn honored the request and called one of our dealerships currently deploying the STELLA conversational AI tool. They all recognized the value STELLA offered to resolve weaknesses associated with the current phone protocol at their dealerships. The conversation became electric with ideas and questions surrounding how they could adopt artificial intelligence themselves to ease their own staffing problems and customer service experiences. 


**Digital Dealer Tampa**

“Are you STELLA?” was the most frequently asked question at the Innovation Alley booth that STELLA Automotive had at this year’s Tampa Digital Dealer conference. After a few laughs, STELLA team members would introduce dealers and vendors to the real STELLA by calling dealerships using STELLA to manage their service scheduling and reception needs.  

The introduction to the digital community at the Tampa event was successful with demo’s given and follow-up meetings planned. We will return to the Fall conference with hopes that Hunter Swift will be asked to be a speaker. AI is a hot topic these days, and AI-enabled digital voice assistant technology offers dealerships an elegant solution – and a bigger bottom line. 

 
**DMSC (Digital Marketing Strategies Conference)**

Do high quality wines and gourmet food facilitate learning? Absolutely. This year’s DMSC in Napa Valley had all the above in a comfortable setting ideal for networking.  

At this year’s DMSC, hosted by Brian Pasch Enterprises, over 100 dealers gathered to meet each other and some of the industry’s most innovative suppliers. From Digital Retailing tools to multiple AI offerings, the vendor partners offered learning highlights and expertise guaranteed to help dealers advance in the new retail landscape. 

Hunter Swift, VP of Product for STELLA Automotive AI, participated in a panel entitled “Will Artificial Intelligence replace 50% of BDC and Serice Call Center Staff?”. In that panel, vendors and dealers discussed the value of AI for employees and managers – it is not about replacing staff but empowering them to better serve their customers.  

 
For more insight about artificial intelligence, stay tuned for Q&A sessions with STELLA executives on our website and YouTube Channel. www.stellaautomotive.com/news
https://www.youtube.com/channel/UCftR0XbhcnkHMCKVt5yZIUw


 

 


 



 



In May, STELLA Automotive AI participated in three major industry events. Leaders from car dealers across the country responded with curiosity and commitment. We appreciate the interest, engagement, and enthusiasm for the solution that STELLA offers dealerships. 

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May 2022 Automotive Dealer Engagement 

Kristian Kime, Director of AI Engineering & Analytics, discusses the value of artificial intelligence in car dealerships.  

STELLA in the news

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