And empower your BDC!
Hire STELLA and empower your BDC!
Problem Solved: Your BDC spends more time answering calls than developing new business.
Between 50% and 80% of a BDC representative's time is spent handling inbound calls. This means that dealers are paying their BDC for time spent answering questions and scheduling simple appointments. Peak call times, like Monday mornings, demand more time and staff from your BDC to process inbound calls and voicemails.
STELLA answers calls and handles repetitive tasks.
With STELLA, your BDC team can spend time making outbound calls. Because STELLA can reduce the time to schedule appointments – and handle multiple calls at the same time – dealerships are not limited by their manpower to schedule appointments. Delight your customers with streamlined calls and book more appointments with STELLA!
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