Dr. Kristian Kime to lead growing team. Molly Logan promoted to Product Manager. Johanna Giordano to lead the Quality Assurance team.
 
**Tampa, Florida – October 24, 2022** -- Telepathy Labs, global provider of AI technology for Fortune 100 businesses, announced the expansion of the product management team with the promotion of Dr. Kristian Kime to Director of Product Management and Molly Logan to Product Manager AI QA.  Dr. Kime and Ms. Logan will help design the platform and support customers in the automotive vertical as well as other verticals such as manufacturing, hospitality, and financial services. Johanna Giordano will be promoted to lead the AI Testing and Development team focusing on the automotive vertical, STELLA Automotive AI.

Dr. Kristian Kime has been an instrumental force in creating the Lab’s conversational AI software platform. At [STELLA™ Automotive AI](https://www.stellaautomotive.com/), Dr. Kime has contributed to the product design and led the team in developing scalable implementation models for dealers across the country.  

Molly Logan, formerly the Manager of AI Testing and Development, is now a Product Manager within Dr. Kime’s department focusing on AI analytics.  In Ms. Logan’s 18 months with STELLA AI, she led the creation of the Quality Assurance department, ensuring consistency and success amidst new deployments. She is now stepping into product management where she will focus her efforts on developing a more robust process of managing and delivering call data and analytics.

Johanna Giordano, a longtime member of the STELLA AI Quality Assurance team, will be promoted to take over Logan’s responsibility leading that team. 

“As dealers experience the benefits and cost savings associated with STELLA AI, requests come in for her to take on more tasks in the dealership and other settings.  As we expand, it is critical to have a capable and experienced leadership team.  I am delighted that Kristian, Molly, and Johanna have developed the skills to help us grow to the next level,” says Josselyn Boudett. 

 
**About Telepathy Labs**
Founded in 2016, Telepathy Labs operates a platform of conversation and data management technologies, supplying AI solutions to Fortune 500 Companies around the world.  Currently serving customers at the enterprise level in Automotive, Hospitality, Real Estate, Medical and Agriculture, Telepathy Labs helps businesses streamline data, workflow and complex systems. 
 
 
**For Media Inquiries, contact:**
Jennifer Sanford 
Vice President of Marketing 
Jennifer.Sanford@stellaautomotive.com 

Telepathy Labs, global provider of AI technology for Fortune 100 businesses, announced the expansion of the product management team with the promotion of Dr. Kristian Kime to Director of Product Management and Molly Logan to Product Manager AI QA.  Dr. Kime and Ms. Logan will help design the platform and support customers in the automotive vertical as well as other verticals such as manufacturing, hospitality, and financial services. 

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Telepathy Labs expands product management and quality assurance teams

## New Head of Product adds valuable product and technology expertise to the STELLA leadership team

**Tampa, Florida – October 20, 2022** -- STELLA Automotive AI, provider of high-end conversational AI technology, announced that Ben Okuka has joined the executive team as Head of Product.

The need for turnkey conversational AI solutions remains high as automotive dealers struggle with access to talent while experiencing high inbound telephone traffic.  Created to answer automotive dealership telephones, STELLA Automotive AI is committed to helping retail automotive dealers deploy transformative AI technology.

“As our business grows, we are investing in our team so that we can deliver the very best products and customer experience,” says Josselyn Boudett, CEO and Founder.  “Ben has a depth of expertise in automotive dealership technology that will help us design products for maximum dealership benefit and with minimum business interruption.”  

Ben Okuka is an automotive product leader with over a decade of experience building digital products that power the vehicle shopping, buying, and ownership lifecycle. He's obsessed with simplifying the car buying and ownership experience and has worked with auto brands, dealers, and technology partners to advance this mission. Before joining STELLA Automotive AI, Ben was Director of Digital Product Management at Rocket Auto and Director of Product Management at FordDirect. In addition to automotive, Ben has experience in software development and consulting in the eCommerce, Manufacturing, Supply Chain, and Digital Marketing industries. Ben has an MBA from Western Michigan University, a bachelor degree in Business Administration, and an associate degree in Computer Science from Middle East University in Beirut, Lebanon.

“The STELLA AI team has developed an incredible product that delivers immense value to dealers and their customers. STELLA drives down costs, increases revenue, and lifts CSI scores for dealers. I am delighted to join the team and continue building a transformative product that will save customers time and reduce the pain points associated with calling a dealership. Customers will no longer dread calling a dealership. It is an honor and a pleasure to collaborate with world-renown scientists and engineers to elevate the dealer and car owner experience.” says Ben Okuka.



### About STELLA Automotive AI
[STELLA Automotive AI](https://www.stellaautomotive.com/) helps dealers with a major pain point which is answering telephones.  STELLA is trained to deliver exceptional customer experiences through consistent branding, flawless dialogs, and the collection of essential data.  With STELLA AI, dealers free up staff to focus on sales and in-dealership service while STELLA handles inbound calls, answers questions, finds and books appointments and takes messages.  With a U.S. headquarters in Tampa, Florida, STELLA is powered by Telepathy Labs, Inc, a world-class AI technology provider.  For more information, visit our [website](https://www.stellaautomotive.com/), like us on [Facebook](https://www.facebook.com/Stella.Automotive), [LinkedIn](http://www.linkedin.com/company/stella-automotive-ai/), [Twitter](https://twitter.com/StellaforAuto), [YouTube](https://www.youtube.com/channel/UCftR0XbhcnkHMCKVt5yZIUw), or [Instagram](https://www.instagram.com/stella.automotive/). 

**For Media Inquiries, contact:**
Jennifer Sanford
Vice President of Marketing
[Jennifer.sanford@stellaautomotive.com](mailto:jennifer.sanford@stellaautomotive.com)


New Head of Product adds valuable product and technology expertise to the STELLA leadership team.

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STELLA™ strengthens leadership with the addition of automotive veteran Ben Okuka

## Silvia Terragni and Bruna Guedes will conduct a workshop on Dialog Breakdown Detection. 

**Zurich, Switzerland - 11 October 2022** -- Telepathy Labs, global provider of AI technology for Fortune 100 businesses, announced that a paper written and presented to COLING 2022 has been accepted for publication and a workshop.

The paper entitled **BETOLD: A Task-Oriented Dialog Dataset for Breakdown Detection** was written by Silvia Terragni, Bruna Guedes, Andre Manso, Modestas Filipavicius, Nghia Khau and Roland Mathis - all members of the Zurich, Switzerland based Telepathy Labs scientific team responsible for the development of the conversational AI platform know as STELLA™.  The workshop will be led by Silvia Terragni and Bruna Guedes in Gyeongju, Republic of Korea.

Senior Vice President of Conversational AI, Vijeta Avijeet says, "the selection for publication and workshop reflects the accomplishments of this talented team. We are proud of our colleagues and look forward to more innovation and discoveries as they build transformative AI technology." 

It is this advanced conversational AI technology that powers STELLA Automotive AI, automotive's leading conversational AI digital voice assistant. STELLA AI is in operation in dealerships across the United States, handing inbound calls, answering questions, and booking appointments. 

"It is time for the world to understand the accomplishments of this talented team. I could not be more proud of their hard work and dedication to science, to Telepathy Labs, to STELLA AI -- and most importantly, to our customers as we configure solutions to solve real-world problems," says Josselyn Boudett, CEO of Telepathy Labs and Founder of STELLA Automotive AI. 


**About STELLA Automotive AI**
[STELLA Automotive AI](www.stellaautomotive.com) helps dealers with a major pain point which is answering telephones. STELLA AI is trained to deliver exceptional customer experiences through consistent branding, flawless dialogs, and the collection of essential data. With STELLA AI, dealers free up staff to focus on sales and in-dealership service while STELLA AI handles inbound calls, answers questions, finds and books appointments and takes messages. With a U.S. headquarters in Tampa, Florida, STELLA AI is powered by Telepathy Labs, Inc, a world-class AI technology provider. For more information, visit our [website](www.stellaautomotive.com), like us on [Facebook](https://www.facebook.com/Stella.Automotive), [LinkedIn](http://www.linkedin.com/company/stella-automotive-ai/), [Twitter](https://twitter.com/StellaforAuto), [YouTube](https://www.youtube.com/channel/UCftR0XbhcnkHMCKVt5yZIUw), or [Instagram](https://www.instagram.com/stella.automotive/). 


**About Telepathy Labs**
Founded in 2016, Telepathy Labs operates a platform of conversation and data management technologies, supplying AI solutions to Fortune 500 Companies around the world. Currently serving customers at the enterprise level in Automotive, Hospitality, Real Estate, Medical and Agriculture, Telepathy Labs helps businesses streamline data, workflow, and complex systems. 



**For Media Inquiries, contact:**

Jennifer Sanford
Vice President of Marketing
[Jennifer.sanford@stellaautomotive.com](mailto:jennifer.sanford@stellaautomotive.com)


Telepathy Labs, global provider of AI technology for Fortune 100 businesses, announced that a paper written and presented to COLING 2022 has been accepted for publication and a workshop. 

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Telepathy Labs Scientists Leading Workshop at COLING 2022

Josselyn Boudett, Founder of STELLA AI, discusses the advanced technology behind STELLA and why now is the perfect time for STELLA in your dealership. STELLA is a digital voice assistant designed specifically for retail automotive.  Tune in to hear more!

Josselyn Boudett, Founder of STELLA AI, discusses the advanced technology behind STELLA and why now is the perfect time for STELLA in your dealership. 

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FIXED OPS Roundtable- The Roaring Twenties

STELLA Automotive AI, Josselyn Boudett Segment V1.mp4

"We are lucky to have really high quality people that care about what we are doing, are in it for the long game and are passionate about delivering AI. People in dealerships are very real, with problems that they want to solve and we can help them! That's why it is so fun to serve this industry!"   - Josselyn Boudett, CEO and Founder of STELLA AI. 

"We are lucky to have really high quality people that care about what we are doing, are in it for the long game and are passionate about delivering AI."
- Josselyn Boudett, CEO and Founder of STELLA AI

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CEO Q&A- What do you love about your job and the automotive industry?

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We are receiving, across all brands, a very high satisfaction and high adoption rate to STELLA AI. Customers realize within the first few questions to STELLA that she is listening, can skip steps and change the dialogue depending on what is being said.

We are receiving, across all brands, a very high satisfaction and high adoption rate to STELLA AI.

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CEO Q&A- How do dealership customers respond to STELLA AI?

04. How do dealership customers respond to STELLA.mp4

Josselyn Boudett, CEO and founder of STELLA Automotive AI, shares an example of a dealer group experience with STELLA AI. We had a dealer group come on, 5 dealers at once. Their plan was to test the product for a month to see if their customers would adapt to an AI. They went live on a Friday afternoon and when they came in on Monday, they had over 200 appointments booked!

Josselyn Boudett, CEO and founder of STELLA Automotive AI, shares an example of a dealer group experience with STELLA AI.

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CEO Q&A- What was it like working in Automotive your first 100 days?

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"This is a proven proprietary platform." - Brian Pasch 

Listen in to the Brian Pasch Podcast as he sits down with industry innovator, Josselyn Boudett, Founder of Telepathy Labs, to discuss the power of digital voice assistants to reduce operating costs and increase sales throughout. Dealers looking for improvements to their bottom line must consider digital voice assistants as they grow. 

Listen in to the Brian Pasch Podcast as he sits down with industry innovator, Josselyn Boudett to discuss the power of digital voice assistants. 

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Automated Voice Assistants Are Your Next Dealership Hire

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Josselyn Boudett joins hosts Michael Cirillo, Paul J Daly and Kyle Mountsier to discuss how STELLA AI came to be and how digital voice assistants will become more prevalent in the future. Tune in to this dynamic podcast and learn how STELLA AI can benefit your dealership!

Josselyn Boudett joins hosts Michael Cirillo, Paul J Daly and Kyle Mountsier on Auto Collabs by ASOTU.

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The Future of Conversation with Josselyn Boudett

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**MCLEAN, VA., September 8, 2022** -- The Standards for Technology in Automotive Retail (STAR), automotive’s leading IT standards organization, announced today the addition of STELLA Automotive AI to its association membership.  

STELLA Automotive AI was founded by Josselyn Boudett, CEO and Chairman of Telepathy Labs, as a way to bring conversational AI technology into retail automotive. Launched at NADA 2022, STELLA AI has expanded rapidly due to increased dealer demand. STELLA AI is currently focused on supporting phone calls and appointment setting in the dealership’s BDC and service departments.

Josselyn Boudett, STELLA AI’s Founder and Chief Executive Officer, noted “There is real interest among retail dealers in using conversational AI.  We are delighted to work with STAR to help identify best practices and utilization of this powerful technology,” says Josselyn Boudett.

STELLA Automotive AI is the recipient of the 2022 AWA Sales Process award and the 2022 First Place Winner of the Kain Shark Tank. Both awards acknowledge STELLA AI’s ability to triage inbound service calls for retail automotive dealerships. The company is also fully compliant with the revised Gramm-Leach-Bliley Act (GLBA) Safeguards Rule issued by the Federal Trade Commission (FTC) earlier this year.  

“STELLA Automotive AI is one of those companies that is bringing a new level of innovation to our industry, by using exponential technologies like AI to change the way a dealership meets the customer experience needs that are demanded in today’s digital economy,” said Rafael Maldonado, chairman of STAR Standard. “We are excited to add STELLA Automotive AI to the membership of STAR and are excited to have their contribution to industry standards.”


**About STELLA Automotive AI**
[STELLA Automotive AI](https://www.stellaautomotive.com/) helps dealers with a major pain point which is answering telephones.  STELLA AI is trained to deliver exceptional customer experiences through consistent branding, flawless dialogs, and the collection of essential data.  With STELLA AI, dealerships free up staff to focus on sales and in-dealership service while STELLA AI handles inbound calls, answers questions, finds and books appointments and takes messages.  With a U.S. headquarters in Tampa, Florida, STELLA AI is powered by Telepathy Labs, Inc, a world-class AI technology provider.  For more information, visit our [website](https://www.stellaautomotive.com/), like us on [Facebook](https://www.facebook.com/Stella.Automotive), [LinkedIn](https://www.linkedin.com/company/stella-automotive-ai/), [Twitter](https://twitter.com/StellaforAuto), [YouTube](https://www.youtube.com/channel/UCftR0XbhcnkHMCKVt5yZIUw) or [Instagram](https://www.instagram.com/stella.automotive/).   
 
**About STAR**
Standards for Technology in Automotive Retail [STAR](https://www.starstandard.org/index.php) is a nonprofit organization whose members include dealers, original equipment manufacturers, retail system providers, and automotive-related industry organizations. STAR uses non-proprietary technology (IT) standards as a catalyst in fulfilling the business information needs of dealers and manufacturers while reducing the time and effort required to support related activities. Collectively, STAR develops industry standards and emerging technologies for the benefit of retail automotive dealers. Incorporated in 2001, STAR defines industry standards for automotive retail, standard architecture that supports global data interoperability, and standardizes the dealership IT infrastructure. To learn more about joining STAR, contact the team directly or follow the latest updates on [LinkedIn](https://www.linkedin.com/company/starstandard/).

 
For Media Inquiries, contact: 
Jennifer Sanford 
Vice President of Marketing 
Jennifer.Sanford@stellaautomotive.com 



Leader in conversational AI technology aligns with STAR to modernize retail automotive business processes nationwide.

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STELLA™ Automotive AI Joins Leading Automotive Standards Association, STAR

Josselyn Boudett, CEO and founder of STELLA Automotive, speaks about how the name STELLA was chosen to represent the conversational AI platform that empowers automotive dealerships to deliver exceptional customer experiences on the telephone.  

Josselyn Boudett, CEO and founder of STELLA Automotive AI, speaks about how the name STELLA was chosen to represent the conversational AI platform that empowers automotive dealerships to deliver exceptional customer experiences.

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Q&A- Why did you choose the name STELLA?

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Josselyn Boudett, CEO and founder of STELLA Automotive AI, provides insight into the STELLA team and their unique qualifications.

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Q&A- What makes the STELLA AI team uniquely qualified to solve Fixed Ops challenges?

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STELLA in the news

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