At STELLA Automotive AI, we are excited to announce the expansion of our service booking AI! Our advanced artificial intelligence digital voice assistant is seamlessly integrated with industry-leading service schedulers such as Xtime, Reynolds and Reynolds, and Affinitv. We have now expanded our connections to provide support and superior service to a larger number of dealerships.

In this blog, we'll look at how STELLA is reshaping the world of automotive dealership service departments.

This blog post aims to shed light on how AI-enabled conversational solutions like STELLA can provide answers to the pressing questions of dealership owners, dealer principals, general managers, service managers, and service directors.

A Look into AI-Enabled Customer Interactions, Engagement & Experiences.

In the ever-evolving landscape of customer service, we find ourselves in a time where artificial intelligence (AI) is changing the game and offering unprecedented solutions and benefits.

When it comes to AI-powered systems for customer service, one of the most popular tools on the market today is ChatGPT. However, when it comes to automotive industry-specific virtual assistants, STELLA Automotive AI is a true disruptor in the industry.

Ben Okuka, Head of Product at STELLA Automotive AI, recently sat down with Brooke Furniss, Host of Facts Not Feelings, to discuss how Conversational AI is transforming customer service in automotive dealerships nationwide.

In one week, STELLA participated in four separate events – the 2023 Kain Digital Success Workshop, the Auto Intel Summit, the South East Comptrollers Association Conference, and seminars at Northwood University. Read more to see highlights.

With so many events to choose from, we have selected a few where the STELLA team will speak, sponsor and attend. Don't miss out on the chance to earn $50 and schedule a demo at one of these events!

What is conversational AI? How is it different than what you experience in other industries? How can conversational AI best support retail automotive dealerships? Let’s start by defining what conversational AI really is – and isn’t.

There’s been a lot of conversation about conversational AI this year. By now, you know that conversational AI is artificial intelligence that uses Natural Learning Processes (NLP) and Natural Learning Understanding (NLU) to help machines communicate with people through human-like conversations.

In today’s retail automotive industry, there is no shortage of issues that plague the phone processes and systems of American dealerships. Respected research institutions and call analytics firms have spent years documenting the results that stem from faulty telephone processes within car dealerships. A few highlights include: